The Dutch researchers asked participants to choose the best of 4 cars after being given information about each. Participants who deliberated identified the best car 25% of the time (chance level), while those who were distracted by puzzles identified the best car 50% of the time (much better than chance).
Now new study has found the opposite result, it suggests that conscious thought leads to better choices.
Since its publication in the journal Science, the earlier finding had been used to encourage decision-makers to make
"snap" decisions (for example, in the best-selling book Blink, by
Malcolm Gladwell) or to leave complex choices to the powers of
unconscious thought ("Sleep on it", Dijksterhuis et al., Science, 2006).
But
in the new study, to be published in The Quarterly Journal of
Experimental Psychology, scientists ran four experiments in which
participants were presented with complex decisions and asked to choose
the best option immediately ("blink"), after a period of conscious
deliberation ("think"), or after a period of distraction ("sleep on
it"), which is claimed to encourage "unconscious thought processes".
In
all experiments, there was some evidence that conscious deliberation
can lead to better choices and little evidence for superiority of
choices made "unconsciously". Faced with making decisions such as
choosing a rental apartment and buying a car, most participants made
choices predicted by their subjective preferences for certain
attributes (for example, safety, security, colour or price), regardless
of the mode of thinking employed.
Unconscious thought is
claimed to be an active process during which information is organized,
weighted, and integrated in an optimal fashion. Its benefits are argued
to be strongest when a decision is complex - one with multiple options
and attributes - because unconscious thought does not suffer from the
capacity limitations that hobble conscious thought.
"Claims
that we can make superior 'snap' decisions by trusting intuition or
through the 'power' of unconscious thought have received a great deal
of attention in the media," says University of New South Wales
psychologist, Dr Ben Newell, lead author of the new study.
"At best, these sorts of headlines are
misleading," says Dr Newell. "At worst, they're outright dangerous. In
stark contrast to claims made by the Dutch research team and in the
media, we found very little evidence of the superiority of unconscious
thought for complex decisions.
"On the contrary, our research
suggests that unconscious thought is more susceptible to irrelevant
factors, such as how recently information has been seen rather than how
important it is. If conscious thinkers are given adequate time to
encode material, or are allowed to consult material while they
deliberate, their choices are at least as good as those made
'unconsciously'."
Also see more recent research - Distractions Help When Solving Complex Problems
Source: Adapted from materials provided by EurekAlert (Press Release)
